Review Generation
Ask happy customers at the right moment.
Your happiest customers walk out every day without saying a word online. The agent notices each one, chooses the channel they will actually answer, and asks at the moment the experience is still warm.
Free to start with $10 in credits · No credit card · Honest asks only, per platform guidelines
The problem
Ratings Undersell most good businesses for one simple reason
Satisfied customers rarely review unless invited, while the annoyed need no invitation. Asking by hand depends on a busy human remembering at the register or the door, so it almost never happens consistently. Review generation is the discipline of inviting every happy customer, every time, the right way, and it is exactly the kind of always-on work an agent does better than a person.
What this page shows
Detect, choose channel, time the ask, stay Honest
Customer Detection
It notices new customers as they Happen
Through your bookings, orders, point of sale, and connected tools, the agent knows who just finished dinner, picked up an order, or checked out, without anyone keeping a list.
Channel Choice
It picks the Channel each customer answers
A text for the diner who booked by phone. An email for the online shopper with a receipt in the inbox. One invitation per customer, matched to how they already talk to you, never a blast.
Perfect Timing
It asks at the moment of the Smile
The invitation lands while the experience is still warm: after dessert settles, after the package arrives and fits. One tap takes the customer straight to the review box.
Honest By Design
Every ask follows the Rules
Invitations go to every customer, with no gating and no incentives, in line with platform guidelines. The rating you build is one you can stand behind in public.
Powered by
The Automated Review Agent does the sending
Inside your reputation system, this capability runs on the Automated Review Agent, the teammate dedicated to the journey from checkout to posted review.
Meet the Automated Review Agent, the full pageThe flow
From checkout to a Same-Day Thank-You
Select a step to preview. The slide updates without moving the page.
Checkout · pickup · walk-out
Step 01 / 05
A customer Finishes
Pays the check, picks up the order, or walks out with the bag.
Frequently Asked Questions
Invite every happy customer at the right moment, on the channel they answer. Done by hand this fails on consistency; the agent detects each new customer and sends one well-timed invitation automatically, so the stream never depends on a busy human remembering.
While the experience is still warm: shortly after the meal ends, or once the purchase is confirmed as delivered and right. The agent times each invitation to that window instead of batching requests days later.
Yes, when it is done honestly: every customer invited, no filtering by sentiment, no incentives, in line with the platforms’ guidelines. The agent is built to those rules by default.
Text and email, chosen per customer based on how they interacted with you. A phone booking usually earns a text; an online order usually earns an email.
Fresh reviews, arriving on their own.
Turn on Review Generation inside your Reputation & Sentiment Agent. Start free with $10 in credits.
Free to start with $10 in credits · No credit card · Honest asks only, per platform guidelines