Review Analytics & Marketing
Turn review themes into posts and fixes.
A rating without context is just a number. The agent turns your reviews into a managed business metric, and turns the best of them into the most persuasive marketing you own.
Free to start with $10 in credits · No credit card · Part of the Reputation & Sentiment Agent
The problem
Most owners know their star rating and nothing Underneath It
Which way it is trending, which location is drifting, how you compare to the competitors a customer sees right beside you, and which stories deserve an audience: those answers exist inside your reviews, but nobody has time to mine them. This page shows how the agent runs your reputation like a metric and your proof like a channel.
What this page shows
Trends, benchmarks, themes, Marketing, and reports
Trends, Not Snapshots
Your reputation as a Moving Picture
Rating trend, review volume, and response speed tracked over time and per location, so a slow drift gets caught in week two instead of month six.
Benchmarked
Measured against the Street
See how your rating, review volume, and responsiveness compare with nearby businesses in your category, the same side-by-side a customer silently runs when choosing between you.
Sentiment Themes
What to Fix, and what to Double Down on
Recurring praise and recurring complaints grouped from real customer language: the dish everyone photographs, the checkout line at noon, the sizing note that keeps appearing. One fixed cause outperforms a hundred polite apologies.
Review Marketing
Your best stories, Published
The agent hands winning reviews to your Marketing Automation Agent as designed, ready-to-approve social posts, so real customers do the persuading on your feed.
See the Marketing Automation Agent
Reports
A reputation report your whole team Reads
Monthly, plain-English, per location: what moved, why it moved, and what to do next, in the same voice as the rest of your AI-Harness reporting.
The flow
From live capture to next month's Moves
Select a step to preview. The slide updates without moving the page.
Per platform · per location
Step 01 / 04
Everything is Captured
Every review, reply, and rating movement as it happens, per platform and per location.
Frequently Asked Questions
Reputation analytics is the tracking of rating trends, review volume, response speed, and sentiment themes over time and per location, so reputation can be managed like any other business metric instead of watched like weather.
The agent benchmarks your rating, review volume, and responsiveness against nearby businesses in your category, the same side-by-side a customer sees when choosing, and reports where you lead and where you trail.
Yes, and they outperform most ads because they are proof rather than promise. The agent turns your strongest reviews into on-brand social posts through the Marketing Automation Agent, ready for your approval.
A monthly, plain-English reputation report per location: rating trend, sentiment themes, competitive position, response performance, and recommended actions.
Proof, measured and put to work.
Explore Review Analytics & Marketing inside your Reputation & Sentiment Agent. Start free with $10 in credits.
Free to start with $10 in credits · No credit card · Part of the Reputation & Sentiment Agent